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Contact Us

Consumer Enquiries

Independent and impartial advice about the Green Deal for consumers in England and Wales can be obtained from the Energy Saving Advice Service on 0300 123 1234 (standard national rate, opening hours Mon-Fri 9am- 8pm, 10am-2pm Sat).

Advice for consumers in Scotland can be obtained from the Energy Saving Scotland advice centre network on 0800 512 012 (9am-5pm, Mon-Fri) or at www.greenerscotland.org

As well as providing free advice on energy efficiency, ESAS will provide information about existing government schemes like the Carbon Emissions Reduction Target (CERT), which requires energy suppliers to install free or subsidised insulation, and Warm Front, the government's heating grant scheme.

Installer and Assessor Queries

For technical queries about the Green Deal Installer and Assessor Standards or how to apply as a Green Deal Installer or Assessor please contact the Certification Bodies. Please click here to be directed to the Certification Bodies page.

 

If you are a Green Deal Installer or Assessor and wish to amend the details of your company listing on this website, please contact your Certification Body directly who will pass forward the details to us directly.

Further Enquiries (Including Provider Registration)

The dedicated GD ORB Helpdesk Team will be pleased to answer any questions you may have, please use the telephone number or submit your enquiry using the form below.

GD ORB Helpdesk: +44 (0) 207 090 1031

Please note the GD ORB helpdesk is open Monday-Friday 9-5pm.

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Media enquiries

This email address is for media enquiries only. For more general enquiries about the Green Deal, please contact the Helpdesk as detailed above. Helpdesk advisors cannot be reached via this address. 

At Gemserv we have a number of industry experts who are avaliable for comment and interviews on a range of issue within the Energy, Water, Environment, Telecoms and Information Security sectors. 

To arrange to speak to one of our spokespeople, please email our Press Office.